Reference

teertooday Privacy Policy for India

We keep this page focused on what we collect, why we collect it and how you can ask us to change it.

Data useCookie rulesAccount recordsChange requests
teertooday teertooday Privacy Policy for India
CONTACT PATHS

Ways to reach our privacy team

If you want to ask about a copy of your data, a correction or a deletion request, use the same channel you use for account help. We may ask you to confirm your registered contact details before we make changes, because privacy requests must be matched to the right account. If local law requires extra checks, we follow them before actioning the request.

Team online

In-account help

Use the help thread inside your account to send a privacy request. We can handle access, correction, deletion or a copy of the data we keep, and we reply after verifying the account.

Registered email

If you prefer email, send the same request from your registered address so we can match it safely. We may ask for a short confirmation before we change anything in your records.

Written follow-up

For cases that need a fuller trail, we can continue the conversation in writing and keep a record of the steps taken. That helps us track consent changes, corrections and final outcomes.

CONTROLLED ACCESS

How we handle your data requests

This section explains the controls we use behind the scenes. We keep the data footprint narrow, limit staff access to need-to-know cases and log change requests so we can trace who asked…

Collection scope

We collect only the details needed to run your account, process wallet activity, answer messages and meet legal duties. That can include your name, phone number, device details, session logs and payment references linked to UPI, Paytm, PhonePe or Google Pay.

Cookie use

Cookies help us keep you signed in, remember language settings and spot unusual access. We use them for session control and misuse checks, not to build a profile for unrelated advertising.

Account security

We protect account changes with checks on your device, recent login pattern and registered contact method. If something looks off, we pause the request until you confirm it through the account channel.

Retention rules

We keep records only as long as we need them for support, reconciliation, dispute handling and legal duties. When the reason ends, we delete or mask data according to our retention rules.

Change requests

You can ask us to correct, export or delete eligible data. We may need to confirm your identity first so the wrong person cannot change your records or see your details.

Contact path

For privacy questions, reach us through the help path in your account or by the registered email thread. If local law adds another step, we follow that local process first.

Common questions on your privacy rights

If you want a quick path through the main privacy questions, start here. The answers below cover what we keep, how long we keep it, how cookies work and how to reach us for access, correction or deletion requests. When local law changes the handling step, we follow that rule and keep the process tied to your account, and we do not act until the account match is clear.

We keep the details you submit, the session and device records needed to run the account, and payment references tied to UPI, Paytm, PhonePe or Google Pay. We do not collect more than we need for those tasks.

Cookies keep your session active, remember basic settings and help us spot repeated failed sign-ins or other unusual activity. They also reduce the need to ask you to repeat simple choices each time.

Yes. You can ask for correction, export or deletion where the law allows it. We may first confirm that the request came from your registered account or email so we protect your records.

Only staff and service providers who need it for account handling, payment processing, support, security or legal duties can see limited parts of it. They are expected to use it only for those tasks.

We keep records for the time needed to run the account, answer disputes, complete reconciliations and meet legal obligations. After that, we delete, mask or archive them under our retention rules.

Use the help channel inside your account or the registered email thread. If you need to update details, ask for a copy or raise a privacy concern, we will route it through that same path.